London, UK, October 4 2011 ? 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, has today announced that 3CX Phone System and the 3CX Call Center Module has been installed throughout the 32 sites nationwide of The Pluss Organisation.
Pluss is one of the UK?s largest employment specialists that assist people with learning disabilities, mental health issues, physical disabilities and long term health conditions to find work. With 650 employees across the UK, Pluss wanted to expand their operations but found that doing so with their proprietary Alcatel Omnipcx VoIP PBX would be too expensive. They also required?Call Center features and Unified Communications so that mobile employees could work as if they were still in the office. With the experience of near non-existent support from Alcatel and the astronomical costs of outsourcing it, it was also crucial that the new phone system was well supported.
Pluss selected 3CX Phone System because it provided all the features and functionality they required, such as Unified Communications and a professional Call Center module. Pluss were also impressed with the helpful 3CX Support Team and lively 3CX Online Community. They were able to add 270 IP handsets to their set-up at a cost similar to what they had been quoted for just 80 Alcatel handsets.
?We simply couldn?t believe the savings that we would make by installing 3CX Phone System. After researching phone systems extensively, 3CX provided above and beyond what the other PBX providers had to offer, yet at a fraction of the price! We recommend 3CX Phone System to all businesses. You?re not just purchasing a state-of-the-art PBX, but are joining a community that provides support right when you need it? ? Pluss.
?We are proud to have been able to assist Pluss in expanding their operations. Using 3CX Phone System and the 3CX Call Center Module has allowed Pluss to streamline their communications between all their sites, call centers and mobile employees.? ? Stephen Corrigan, 3CX UK Channel Manager
You can read the case study about the implementation of 3CX Phone System here.
About 3CX
3CX is the developer of 3CX Phone System ? an open standard unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. Leading companies worldwide such as Team Lotus, Ohio State University, MIT and RE/MAX use 3CX Phone System. 3CX has been listed as a CRN 2011 Emerging Vendor and has earned Windows Server Certification as well as other numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor?s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit: http://www.3cx.com.
About Pluss
Pluss is a Social Enterprise that supports thousands of people with disabilities and other disadvantages into employment each year. We do this through a range of specialist, local employment services and through direct employment within our own Commercial Enterprises. Pluss operates throughout South West England and West Yorkshire, with partner Social Enterprises across the UK. Pluss is a Company limited by guarantee that does not distribute profits. We are owned by Devon County Council, Plymouth City Council, Somerset Council and Torbay Council. For more information visit: http://www.pluss.org.uk/
Source: http://www.3cx.com/blog/news/pluss-deploys-3cx-phone-system/
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